I went in for my state inspection. Unfortunately, my car didn’t pass because the license plate bulbs were out. However, the service advisor said if I get my own,(they were out of stock),they’ll put them in for $11. I rushed to go buy them,brought the bulbs back and was on my way! He only charged to put the bulbs in, he let me slide on something extra they could have charged. He was such a nice gentleman. Told me about what I needed to look at, being that my vehicle is a bit older. The waiting area was such a welcome sight to see. Nice sofas and chairs to sit on, was offered snacks and drinks.I couldn’t partake in snacks and drinks, because he changed the bulbs, got my inspection done, and I was out of there! I really feel that this place is genuine. No upsells, no man talking to me in a condescending way. It was nice to feel at ease in an automotive shop. Thank you Honest 1. It’s so nice to have a business like this in the neighborhood. Because of your kindness and professionalism, I will for sure be back, and telling friends and neighbors that this auto place is great! Oh p.s., I saw in an earlier review that there is a dog. I didn’t see him/her, but I probably would have lingered around just to give a couple of pets 😍😍🐶🐶 Thank you!!!🤗🤗
Thank you so much for your kind review - very unexpected, as we only assisted with your state inspection. We love it when people comment on our waiting area, as we strive to make it as comfortable as possible - after all, no one really likes taking their vehicle in to be worked on, and the more comfortable you can be while waiting, the better! Thank you also for your kudos to our staff - we think very highly of them and are glad you did, too. We're sorry you missed Dudley (the dog) - he was taking a well-deserved day off to chill in his back yard with the squirrels - hopefully he'll be here at the shop the next time you visit!
- Honest-1 Auto Care San Antonio NW